Frequently Asked Questions
Everything you need to know about our human-grade pet essentials.
What does 'Human-Grade' actually mean for pet products?
Human-grade means our products are manufactured in facilities that meet FDA standards for human consumption, using the same high-quality ingredients and rigorous safety protocols found in premium human supplements and apparel.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you or your dog are not completely happy with your purchase, contact our support team for a full refund or exchange on your first order.
Can I edit or cancel my subscription?
Yes, you have full control. You can skip a delivery, change your frequency, or cancel your subscription at any time through your account dashboard without any hidden fees.
Are your ingredients scientifically backed?
Absolutely. Every formula is developed alongside world-class veterinarians and researchers to ensure optimal bioavailability and clinical efficacy for your dog's specific health needs.
Do you ship internationally?
Currently, we only ship within the United States. We are working hard to bring our human-grade standards to pets worldwide in the near future.